These Terms and Conditions ("Terms") govern your access to and use of the Velarro website, including any subdomains, mobile versions, digital services, or other online properties operated by Velarro ("Velarro," "we," "us," "our").

By accessing or using this Website, you agree to be bound by these Terms and all applicable laws and regulations in your jurisdiction. If you do not agree, you must not use this Website.

These Terms apply globally, including but not limited to users located in India, the United States (including California), the European Union, the United Kingdom, Switzerland, Germany, Spain, Canada, the United Arab Emirates, Singapore, and China.

1.1 The Website is intended solely for individuals who are at least 21 years of age or the legal age of majority in their jurisdiction, whichever is higher.

1.2 By using the Website, you represent and warrant that:

• You meet the minimum legal age requirement in your jurisdiction;
• You are legally capable of entering into binding contracts;
• All information you provide is accurate, current, and complete.

1.3 We reserve the right to refuse access, suspend accounts, or cancel orders where we reasonably believe eligibility requirements are not met.

2.1 Velarro operates internationally and does not guarantee that the Website or its content is appropriate or available in all jurisdictions.

2.2 You are responsible for ensuring that your use of the Website complies with all applicable local laws, including import/export restrictions, customs regulations, and product legality in your jurisdiction.

2.3 We reserve the right to restrict access to the Website or refuse orders from any country, region, or individual at our discretion.

3.1 Certain features may require account registration. You agree to provide accurate and complete information during registration.

3.2 You are solely responsible for:

• Maintaining confidentiality of login credentials;
• All activities conducted under your account;
• Promptly notifying Velarro of any unauthorized access or breach.

3.3 We are not liable for losses arising from unauthorized account use due to your failure to secure credentials.

3.4 We may suspend or terminate accounts at our sole discretion, including for suspected fraud, misuse, or violation of these Terms.

4.1 Velarro grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website strictly for personal, non-commercial use.

4.2 You agree not to:

• Copy, reproduce, resell, or exploit any part of the Website;
• Use automated systems (bots, scrapers, spiders) without written permission;
• Interfere with or disrupt Website functionality or security.

4.3 All rights not expressly granted are reserved by Velarro.

5.1 All product descriptions, images, pricing, and availability are subject to change without notice.

5.2 We make reasonable efforts to ensure accuracy but do not guarantee that all information is error-free, complete, or current.

5.3 Product availability is not guaranteed. We may discontinue or modify products at any time.

5.4 Slight variations in product appearance may occur due to natural materials, aging, packaging differences, or display settings.

6.1 All prices are displayed in applicable currency and may include or exclude taxes depending on region.

6.2 We reserve the right to:

• Refuse or cancel any order;
• Limit quantities per customer, household, or order;
• Reject orders suspected of fraud, resale, or abuse.

6.3 A contract of sale is formed only upon issuance of a formal order confirmation.

6.4 We may verify payment details prior to processing any order.

7.1 You agree to provide valid and authorized payment information.

7.2 By submitting payment details, you authorize Velarro to charge the total order amount, including taxes, duties, and shipping fees where applicable.

7.3 We are not responsible for fees imposed by banks, credit card issuers, or foreign exchange differences.

8.1 Shipping times are estimates only and are not guaranteed.

8.2 Risk of loss and title transfer to the customer upon dispatch from our facility or fulfillment partner, unless otherwise required by applicable law.

8.3 We are not responsible for delays caused by:

• Customs clearance;
• Carrier disruptions;
• Force majeure events;
• Local regulatory restrictions.

8.4 Customers are responsible for providing accurate shipping information. We are not liable for losses due to incorrect information.

9.1 Returns are accepted only under the following conditions:

• Receipt of defective product; or
• Incorrect product shipped.

9.2 Return requests must be submitted within the applicable statutory or stated return period, which may vary by jurisdiction.

9.3 Returned items must be:

• Unused;
• In original packaging;
• Accompanied by all documentation and accessories.

9.4 We reserve the right to inspect returned goods before issuing refunds or replacements.

9.5 Refunds, if approved, will be processed using the original payment method within a reasonable timeframe.

10.1 All content on the Website, including but not limited to:

• Branding;
• Logos;
• Product designs;
• Text, graphics, images, videos;
• Website architecture and design;

is owned or licensed by Velarro and protected under applicable intellectual property laws globally.

10.2 You may not reproduce, distribute, modify, or create derivative works without prior written consent.

10.3 Unauthorized use of intellectual property may result in legal action.

11.1 You agree not to use the Website to:

• Violate any applicable law or regulation;
• Infringe intellectual property or privacy rights;
• Upload malicious code or attempt system interference;
• Engage in fraudulent, deceptive, or harmful activity;
• Collect data without authorization;
• Impersonate any person or entity;
• Attempt unauthorized access to systems or accounts.

11.2 We reserve the right to investigate and take legal action for any violations.

12.1 If you submit content (reviews, feedback, suggestions), you grant Velarro a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content for operational and commercial purposes.

12.2 You represent that you own or have rights to any submitted content.

12.3 We are not responsible for user-generated content and disclaim liability for its accuracy or legality.

13.1 We reserve the right to:

• Monitor Website activity;
• Remove content at our discretion;
• Investigate violations;
• Suspend or terminate accounts;
• Report unlawful conduct to authorities.

13.2 We are not obligated to monitor all activity and assume no liability for user conduct.

14.1 The Website may contain links to third-party websites.

14.2 We do not control, endorse, or assume responsibility for third-party content, policies, or practices.

14.3 Accessing third-party sites is at your own risk.

15.1 The Website and all products/services are provided on an "as is" and "as available" basis.

15.2 We make no warranties, express or implied, including:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Continuous or error-free availability.

15.3 We do not guarantee that the Website will be secure, uninterrupted, or free of errors or viruses.

16.1 To the maximum extent permitted by law, Velarro shall not be liable for:

• Indirect, incidental, special, or consequential damages;
• Loss of profits, revenue, data, or business opportunities;
• Damages arising from Website use or product use.

16.2 Where liability cannot be excluded under applicable law, liability shall be limited to the amount paid for the specific product giving rise to the claim.

16.3 Nothing in these Terms excludes liability that cannot be excluded under applicable law (including certain consumer rights in EU, UK, and other jurisdictions).

You agree to indemnify and hold harmless Velarro, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, and expenses arising from:

• Your breach of these Terms;
• Your misuse of the Website;
• Your violation of any law or third-party rights.

Velarro shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, governmental actions, labor disputes, supply chain disruptions, pandemics, or infrastructure failures.

19.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Velarro is established, without regard to conflict of law principles.

19.2 Where required by local law (including EU, UK, California, India, UAE, and China consumer protection regimes), mandatory consumer rights shall apply.

19.3 Any disputes shall be subject to the exclusive jurisdiction of competent courts, unless otherwise required by mandatory local consumer law.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between you and Velarro regarding Website use and supersede any prior agreements or understandings.